Late cancellations and missed appointments disrupt my schedule and affect other patients seeking treatment.

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To respect both your therapist's time and the availability of appointments for other patients, I require at least 24 hours' notice for cancellations or rescheduling. 

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For late cancellations or missed appointments, the full treatment fee will apply.

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Please note that missed appointments cannot be direct billed to insurers or ICBC.  Payments for all treatments whether private or insured is ultimately the responsibility of the patient.

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